Welcome to
SINGER RED Loyalty Program

Anyone who makes a purchase at any Singer showroom or at singer.lk can earn RED points for every purchase made. RED points can be earned for both Cash and Hire purchase sales.

In addition, you can also earn RED points when paying utility and credit card bills through Singer Express Pay Counters.

Yes. You can earn 1 RED point for every Rs.100/-. This is applicable for all the tiers.

It’s simple. The more you purchase the more points you accumulate.

SMS reminders will be sent in the month of points expiry.

No. It’s not possible to transfer your RED points to someone else.

You can simply check your RED points balance by producing your NIC number at any of our Singer showrooms island-wide. The RED points balance will also be displayed at the checkout of any transaction made via singer.lk.

In addition, you will also be notified via SMS at the end of every purchase you make at Singer showrooms.

Redeeming is easy. You can simply redeem your RED points at any Singer Plus, Mega or Lite Showrooms island-wide by providing the OTP you receive to your mobile when you make a purchase.

You can also redeem your RED points when you make a purchase at singer.lk. For online redemptions at singer.lk, simply click on the "Redeem Now" button during checkout. To enjoy this convenient option, just log in or sign up – please note that online RED point redemption is unavailable for "Continue as Guest" and Cash on Delivery (COD) selections.

It’s not required to have a minimum points balance when redeeming your RED points at any SINGER showroom island wide. Feel free to redeem your entire RED points for a new appliance purchase.

When redeeming your RED points via singer.lk, you can conveniently use RED loyalty points equivalent to 90% of the cart value.

The annual discount will be valid for purchases made at Singer. The Annual Discount will be rewarded to the loyalty member as RED points in the month of January each year. The member can redeem the RED points to make any purchase at Singer throughout the year. The RED points awarded for the Annual discount will be valid only for 1 Year and will automatically expire by 31st December of every year.

Birthday discount will be rewarded to the loyalty member as RED loyalty points on the 1st day of the birthday month. The RED points awarded for the birthday will be valid only during the birthday month and will automatically expire at the end of the birthday month. (subject to the loyalty member having provided the birthday details prior)

An SMS will be sent at the beginning of the year informing you of your loyalty status. Additionally, you can check your loyalty status online by entering your NIC at the 'CHECK RED POINTS & LOYALTY STATUS' bar at the top of this website.

Your loyalty status is decided based on the number of RED points you earn.

Tier degradation takes place every three years, ensuring an updated loyalty experience for our valued customers. Based on the number of earned points from January 1, 2023, to December 31, 2025, the next tier degradation is scheduled for January 1, 2026. We appreciate your continued loyalty and look forward to providing you with exceptional benefits.

To change or update your mobile number registered for loyalty, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.

To confirm whether your birthday information is updated in our system, you have two convenient options. You can either reach out to our hotline at 0111 5 400 400 or visit any Singer Showroom island-wide.

To update your birthday in our system, simply request the Singer showroom where you made your most recent purchase, or you can visit any Singer showroom island-wide. We'll be happy to assist you with the update.